Jan 25, 2020
How to engage with your clients and prospects to convert more new business over time. You can achieve a sustainable competitive advantage through customer contact and ongoing relationships.
In this podcast today you can understand what customers expect of agents, and how you can be getting down to the detail with your people and your systems.
You can learn how to implement a customer relationship management program that helps you plan your strategy in knowing your clients. These are the essential skills and advantages of a total client commitment program.